Terms and conditions
By using this website you signify your consent to this Privacy statement: Do not use this website if you do not agree with all the terms and conditions set out below.
The contents of these pages is owned in full by FOUNTAIN PEN NIBS, S.L. with NIF B-93569069, who takes responsibility of offering you all the services that here lend and to take care for all your rights as buyer according to the Law LSSI and LOPD.
The process of purchase is easy to use. Go to the website, select the products you wish to purchase and add them to your shipping cart. The shipping price will be approximate until you add the delivery address, then it will be calculated accurately.
Deliveries will be made by Spanish Postal Service called Correos with a maximum delivery period to carriage paid. fpnibs.com takes responsibility from your order comes from your destination in perfect conditions through this courier.
For international deliveries you can choose between two options:
-By Registered Postal Service. Tracked and insured. The packages for this method are insured in case of lost or damage. Delivery time may vary from 1 week to 4 weeks depending on your country.
Prices depends of package weight and starts from 6,00€
-By UPS courier. This service is registered, tracked and insured, so in case of lost or damage fpnibs.com will be responsible of the package and will send your order again or pay you back if required. Delivery time may vary between 2 days and 1 week.
In case of lost or damage, we have 90 days for the Postal investigation for the parcel. After 90 days we will refund your money back if the shipping is declared lost.
It will be able to return your order in 15 days after receiving it. We will return your money once we have received the articles in perfect conditions, we do not take responsibility for the sending of return.
FPnibs.com will not be responsible of any customs issue with your country.
For payment you can choose between:
- Bank Transfer. When you finish your order we will send you our bank account. And then when we received the payment we will send you the package.
- Iupay. It is a payment platform similar to Paypal where when you register with them you add your card details and then you can by with your username and password.
- Sofort banking. This is a bank transfer that works immediately. It is used between European countries.
- PayPal. You will need to have an account with PayPal or pay with credit card. We receive the payment inmediately and then we will send your order quickly. Administration fee is 3,4% of the total order amount.
- Credit/Debit Card. You can pay with mayor card providers. We will not record any card information.
The information that are asked you in the process of purchase is protected by law and it will not be used for any other end.
Prices shown are VAT or tax Excluded. Services prices are Tax not included
VAT will be added to customers from EU countries during the buying process when the customer add the shipping country.
VAT for EU countries is the same Spanish VAT, 21%.